Official Document

Terms and Conditions 1xbe –
Platform Usage Guidelines

Please read this document carefully before using any 1xbe services. By registering or using our platform, you agree to be bound by all the terms and conditions set out herein.

Updated: 1 January 2026  |  Version 3.2
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Official Terms Document
Effective: 1 Jan 2026
Regulated & internationally recognised
Item Home What You Need to Know

A summary of the key points in the 1xbe Terms and Conditions for your quick reference

User Eligibility

Only users aged 18 and above are eligible to register and use the 1xbe platform. Age verification is mandatory during the KYC process before any deposit or betting activity takes place.

Account Security

Each user is responsible for maintaining the confidentiality of their account password. 1xbe uses 256-bit SSL encryption to protect all data and transactions on the platform.

Deposits & Withdrawals

All deposits and withdrawals must go through legitimate and approved payment methods. Withdrawals may only be made to a verified account registered under the same user's name.

Bonus & Promotion Terms

All bonuses are subject to the stated wagering requirements. Attempts to abuse promotions will result in bonus cancellation and account closure.

Prohibited Activities

Fraud, money laundering, use of automated software (bots), and duplicate accounts are strictly prohibited and will result in immediate account closure without any refund.

Dispute Resolution

Any dispute will first be resolved in accordance with 1xbe's internal complaints procedure. If unresolved, it will be referred to the relevant regulatory body for further action.

Important Note: This document is a legally binding agreement between you and 1xbe. By registering or using our platform, you confirm that you have read, understood, and agreed to all terms stated below. If you do not agree, please discontinue use of this platform.

01 Introduction & Acceptance of Terms

Welcome to 1xbe, an online sports betting and casino platform operated by an internationally licensed company. These Terms and Conditions ("Agreement") govern your use of the website, mobile app, and all services provided by 1xbe through the domain 1xbe.plus and related platforms.

This agreement takes effect from the date you first access or use any part of the 1xbe platform. Continued use of the platform following any amendment to the terms constitutes your acceptance of the updated terms. We recommend that you keep a copy of this document for your personal reference.

1xbe reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. However, significant changes will be communicated via registered email or in-platform notification at least 7 days before taking effect.

02 User Eligibility

To register and use 1xbe services, you must meet all of the following eligibility requirements:

  • Aged 18 years of age or older on the date of registration.
  • Not residing in a jurisdiction that prohibits online gambling activities.
  • Have never been declared bankrupt or are currently undergoing bankruptcy proceedings.
  • Registering for personal use only, not on behalf of another person or corporate entity.
  • Have never been banned or removed from any 1xbe platform previously.
  • Having full legal capacity to enter into a binding agreement.

Warning: Registration by individuals under the age of 18 is strictly prohibited and constitutes a serious offence. 1xbe will conduct age verification during the KYC process and reserves the right to close the account and forfeit the balance if age fraud is proven.

1xbe reserves the right to request verification documents at any time to confirm user eligibility. Users who fail to submit the required documents within the specified timeframe may face a temporary restriction on deposit and withdrawal functions until verification is complete.

03 Account Registration & KYC Verification

Each user is only permitted to have one (1) active account at 1xbe. Multiple account registrations are strictly prohibited and will result in the closure of all associated accounts along with the forfeiture of any unclaimed balances or wins.

3.1 Registration Information

During registration, you are required to provide complete, accurate, and up-to-date information, including:

  • Full name as it appears on your official identity document.
  • A valid date of birth.
  • An active email address that belongs to you.
  • A reachable phone number.
  • Your current residential address.

3.2 KYC (Know Your Customer) Process

To fully activate deposit and withdrawal functions, users must complete KYC verification by uploading the following documents: a valid national ID or passport, proof of address (utility bill or bank statement not older than 3 months), and if required, proof of the payment method used.

The KYC review process typically takes between 24 and 72 business hours. All submitted documents are processed securely and kept strictly confidential in accordance with our Privacy Policy.

04 Depositing & Withdrawing Funds

1xbe supports a variety of popular payment methods in Malaysia, including online bank transfers, local e-wallets, and cryptocurrency. All financial transactions are processed in Malaysian Ringgit (MYR) unless otherwise stated.

4.1 Deposit Policy

  • The minimum deposit is MYR 10 unless otherwise specified for a particular payment method.
  • Deposits are credited to your account instantly upon confirmation of payment.
  • 1xbe does not charge any processing fees for standard deposits; however, third-party payment providers may apply their own charges.
  • Deposited funds must originate from a legitimate source and be in the name of the registered user.

4.2 Withdrawal Policy

  • The minimum withdrawal amount is MYR 50 for most payment methods.
  • All withdrawals are processed within 1 to 5 business days depending on the chosen method and KYC verification status.
  • Withdrawals may only be made to a verified account or digital wallet registered under the same user's name.
  • 1xbe reserves the right to request additional documents before approving withdrawals that exceed certain limits.
  • Any withdrawal suspected of being linked to money laundering will be placed on hold and reported to the relevant authorities.

Information: To ensure your withdrawal is processed smoothly and promptly, please complete your account KYC verification before submitting your first withdrawal request. This will help avoid any unnecessary delays.

05 Bonuses, Promotions & Special Offers

1xbe offers a variety of bonuses and promotions to new and existing members from time to time. Each offer carries its own specific terms that should be read and understood before claiming.

5.1 Wagering Requirements

All deposit bonuses and free bonuses are subject to the wagering requirements stated in the relevant promotional terms. Wagering requirements are typically expressed as a multiple of the bonus amount (e.g., 30x means you must wager 30 times the bonus value before a withdrawal is permitted).

5.2 Bonus Abuse

1xbe uses advanced detection systems to identify bonus abuse attempts, including opening multiple accounts solely to claim bonuses, using low-risk betting techniques designed to meet wagering requirements without genuine risk, and collusion between different accounts. Any abuse will result in bonus cancellation, forfeiture of associated winnings, and account closure.

5.3 Bonus Validity Period

All bonuses have a validity period as stated in the relevant promotional terms. Bonuses not used within the validity period will expire and cannot be reinstated. Users are responsible for monitoring their bonus status via the account dashboard.

06 Betting Rules & Procedures

All bets placed on 1xbe are final once confirmed by the system. Users are responsible for ensuring the accuracy of all bet details before confirmation. 1xbe is not liable for any errors made by the user when placing a bet.

  • Minimum and maximum betting limits vary by game type and market. These limits are clearly displayed before bet confirmation.
  • All match results and game outcomes are final once confirmed by the relevant official sources.
  • In the event of a disputed outcome or inconsistent information, 1xbe reserves the right to withhold payment while an investigation is conducted.
  • Bets placed after an event has started may be voided if the system detects irregularities or data delays.
  • Odds may change before a bet is confirmed. The final odds that apply are those at the time the bet is confirmed.

07 Prohibited Activities

Users are strictly prohibited from engaging in any of the following activities on the 1xbe platform:

  • Fraud & Forgery: Providing false information during registration or KYC, cheating in games, or forging documents.
  • Money Laundering: Using the platform to conceal or transfer funds from illegal sources.
  • Use of Bots & Automated Software: Using any program, script, or software designed to automate betting or gameplay.
  • Multiple Accounts: Opening more than one account under your own name or that of another person.
  • Collusion: Colluding with other players to gain an unfair advantage in poker games or tournaments.
  • Hacking & System Exploitation: Attempting to exploit technical vulnerabilities or bugs in the platform.
  • Use of VPN to Bypass Restrictions: Using a VPN or proxy to conceal your actual location in order to bypass regional restrictions.

Consequences of Violation: Any violation of the above will result in immediate account closure, forfeiture of all balances and unclaimed winnings, and potential legal action if the activity involves financial crime.

08 Privacy & Data Protection

1xbe is committed to the privacy and protection of all users' personal data. All personal data collected, processed, and stored by 1xbe is subject to our separate Privacy Policy, which forms part of this agreement and should be read alongside this document.

By using our platform, you agree that 1xbe may collect and process your personal data for the purposes stated in the Privacy Policy, including identity verification, transaction processing, fraud prevention, regulatory compliance, and service improvement.

1xbe employs industry-grade data encryption and follows cybersecurity best practices to keep your data secure at all times. We will not sell or share your personal data with third parties for marketing purposes without your explicit consent.

09 Account Closure & Suspension

9.1 Closure by User

Users may close their account at any time by contacting the 1xbe customer support team. Before closure, ensure all balances have been withdrawn and all active bets have been settled. A closed account cannot be reactivated within 30 days.

9.2 Closure by 1xbe

1xbe reserves the right to suspend or close any user account without prior notice if:

  • There is evidence or suspicion that the account is involved in prohibited activities.
  • The user fails to meet KYC requirements within the stipulated timeframe.
  • There is a directive from a regulatory authority or law enforcement agency.
  • The user has violated any provision of these Terms and Conditions.
  • Account inactive for more than 24 consecutive months.

10 Liability Limits & Disclaimer

1xbe provides the betting platform on an "as-is" basis without any express or implied warranties regarding fitness for a particular purpose. The platform may experience technical interruptions from time to time, and 1xbe is not liable for any losses arising from such disruptions.

To the extent permitted by law, 1xbe's liability to any user shall not exceed the net deposit amount made by that user in the 12 months preceding the liability claim. 1xbe is not liable for any indirect, consequential, special, or punitive losses.

Users acknowledge that betting involves real financial risk and that they are betting at their own personal risk. 1xbe encourages all users to set personal limits and bet responsibly.

11 Terms Amendment & Governing Law

1xbe reserves the right to amend these Terms and Conditions at any time. Significant changes will be communicated to users via their registered email or in-platform notification. Continued use of the platform after such notice constitutes acceptance of the revised terms.

These Terms and Conditions are governed and interpreted in accordance with the laws of the jurisdiction where 1xbe is licensed. Any disputes that cannot be resolved through negotiation will be referred to arbitration or a competent court under the relevant provisions.

If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the 1xbe customer support team is available around the clock through the various communication channels within the platform. You may also refer to our FAQ section for answers to common questions.

For formal complaints regarding financial disputes or account closures, please use the official complaint ticket system in your account portal. All complaints will be acknowledged within 24 hours and resolved within 10 business days in accordance with our standard procedures.

Acceptance of Terms: By continuing to use the 1xbe platform, you confirm that you have read, understood, and agree to be fully bound by these Terms and Conditions. These Terms are effective from 1 January 2026 and supersede all previous versions.

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