At 1xbe, the enjoyment of playing only means something when it is done in a healthy and controlled manner. We provide a range of tools and resources to help you maintain full control over your betting habits.
Easily set daily, weekly, or monthly limits on your deposits.
Activate a playing break ranging from 24 hours to 6 weeks whenever you need one.
Fully exclude yourself from the platform permanently or for a set period.
Our team is ready to help you with any problem gambling concerns.
Each of these tools is designed to give you full control over how you play on 1xbe.
Set the maximum amount you can deposit in a day, week, or month. Limits take effect immediately when you lower them, ensuring you always stay in control of your finances.
Limit the amount of time you spend in a gaming session. When your time limit is reached, the system will notify you and encourage you to take a break before continuing.
Set a maximum loss limit for a given period. Once this limit is reached, your account will be automatically blocked from placing further bets until the limit period expires.
Need a break? Activate a playing break for 24 hours, 48 hours, one week, or up to six weeks. During this period, you will not be able to log in or place any bets on the platform.
For more serious issues, you may opt for self-exclusion for a minimum period of six months or permanently. Your account will be closed and all marketing communications will be stopped immediately.
Track your full history of wagering, deposits, and withdrawals at any time through your account dashboard. Full transparency helps you make smarter decisions about your playing habits.
Responsible gambling refers to a healthy and mindful approach to engaging in online betting activities. It means playing for enjoyment, not as a source of income or a way to escape everyday problems. At 1xbe, we believe that fun betting is betting done within your own means.
As a trusted licensed betting platform in Malaysia, 1xbe takes this responsibility seriously. Every product decision we make — from interface design to promotional policies — takes into account the wellbeing of our users. Our goal is not only to provide the best playing experience, but to ensure that experience remains enjoyable, safe, and sustainable in the long run.
Problem gambling can develop gradually, often without the person realising it. It is not solely about the amount of money spent, but more about the negative impact it has on a person's life — financially, emotionally, socially, and on work productivity.
Betting beyond your means — Continuing to increase bet amounts despite being aware of the financial risks involved.
Chasing losses — Betting more in an attempt to recover previously lost money.
Neglecting responsibilities — Work, family, or basic needs being neglected due to excessive preoccupation with betting.
Lying to loved ones — Hiding betting activity or the amount of money spent from family.
Emotional instability — Feeling restless, irritable, or stressed when unable to bet.
Borrowing to bet — Using loans, credit cards, or other people's money solely to continue betting.
Important: If you recognise two or more of the signs above in yourself, we strongly encourage you to use the self-control tools provided or contact the 1xbe support team for further guidance.
The 1xbe platform is equipped with a multi-layered protection system that runs automatically in the background. Our system proactively detects playing patterns that may indicate signs of problem gambling, and our team will reach out to the relevant users to offer assistance.
Additionally, all marketing communications from 1xbe — including promotional emails, in-app notifications, and bonus offers — can be easily turned off through your account settings. We believe you deserve to enjoy this platform without constant marketing pressure.
All users must verify they are at least 18 years of age before making a deposit or playing with real money.
Disable all marketing communications with a single click through your account settings.
Access a full record of all your betting activity, deposits, and withdrawals at any time.
Our AI system detects sudden changes in betting habits and alerts our team.
Healthy betting starts with the right mindset. Here are some practical tips you can follow every time you use the 1xbe platform:
Remember: Betting should be an enjoyable form of entertainment, not a burden. If it starts to feel like an obligation or a way to solve problems, it is time to take a break and seek help.
1xbe has a zero-tolerance policy towards underage users. All account registrations require strict age verification through our KYC process, and we use the latest identity verification technology to ensure only individuals aged 18 and above can access our services.
If you share a device with children or teenagers at home, we encourage you to use parental control software and ensure your 1xbe account is always protected with a strong password. Never share your login details with anyone.
Reminder: If you suspect that a child is accessing an online betting platform, please contact the 1xbe support team immediately. We will take prompt action to investigate and close the relevant account.
There is no shame in seeking help. Problem gambling is a serious mental health issue, and professional assistance is available to anyone who needs it. In Malaysia, several organisations provide free and confidential support:
Talian Kasih: 15999 — Family and crisis support line operating 24 hours a day, 7 days a week. Free and confidential.
Hospital Bahagia Ulu Kinta: A leading mental health centre in Malaysia offering counselling and addiction treatment services.
In addition, the 1xbe support team can also connect you with appropriate help resources. We train all our customer support staff to handle problem gambling enquiries with empathy and professionalism.
Answers to the most frequently asked questions about responsible gambling at 1xbe.
Register your 1xbe account today and enjoy a fun betting experience with full protection. Set your own limits and stay in control from day one.